Sales Associate

Reports to:

The sales associates report to the store mangager and/or assistant store manger.

Job Description:

Sales associates need a passion for and strong knowledge of fashion. They have to know information such as the different fits of certain brands, as well as how to care for each type of fabric. Sales associates need to understand how to perform basic measurements and calculate percentages to inform customers of discounts. Sales associates have to enjoy talking to new people. They rely on their interpersonal communication skills to build rapport with customers and provide them with an excellent shopping experience.

Responsibilities and Duties:

Analyzing current fashion trends and incorporating them into personal style

Using brand expertise to help customers determine size and desired style

Building rapport with customers to make them feel valued and appreciated

Learning the features and benefits of new product launches to help drive sales

Processing customer transactions through the use of POS software